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Policy

Cancellations, refunds and returns

This policy is a draft under review. Items marked "to be confirmed" are still being decided.

Paid courses and sessions Cancellation window and refund terms: to be confirmed.

If we cancel or reschedule a session, everyone registered is told directly and offered the new date or a refund.

Free sessions You can cancel a free registration at any time by replying to your confirmation or contacting us.

Shop returns Return window and conditions: to be confirmed.

How refunds are paid Refunds go back to the original payment method. Processing time: to be confirmed.